Answers to Your Questions
We’ve pulled together answers to some of the most common questions we get asked about heating, renewables, plumbing and more. If you don’t see what you’re looking for below, feel free to get in touch we’re happy to help.
Your Boiler Questions Answered
Not sure what to expect from a new boiler install? You’re not alone. From types of boilers to installation times, we've answered some of the most common questions we get from homeowners. If you still need help, our team’s just a message away.
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Signs include strange noises, low efficiency, frequent breakdowns, and if your boiler is over 10–15 years old. If in doubt, we can assess it during a free survey.
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It depends on your home’s size, number of bathrooms, and hot water usage. We install combi, system and regular boilers — and we’ll recommend the right fit.
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Typically 1–2 days, depending on the complexity of the system being removed and the one being fitted.
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We aim to keep disruption to a minimum. We’ll explain everything beforehand and leave your home tidy when the job’s done.
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Yes, many of the boilers we fit come with manufacturer warranties of up to 10 years for peace of mind.
Thinking About Going Green?
Switching to renewable heating can feel like a big leap, but we’re here to make it simpler. From heat pump performance to the benefits of solar thermal, we’ve broken down the key things you need to know below.
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Yes, but they may need upgrades like better insulation or larger radiators. We’ll assess this during a free consultation.
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Air source units draw heat from the air; ground source units draw heat from the ground via buried pipes. Both are energy-efficient, we’ll advise which suits your home best.
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Yes, air source heat pumps work in temperatures as low as -15°C. Ground source heat pumps are even more consistent year-round.
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Solar thermal panels heat your domestic hot water using sunlight, ideal for showers, baths and taps.
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Definitely. Both heat pumps and solar thermal systems can significantly lower energy use and reduce long-term heating costs.
Everyday Plumbing, Expert Help
Leaking tap? Low water pressure? General plumbing issues crop up more often than you'd think. Here are answers to the plumbing questions we get asked the most, so you can feel confident calling us in.
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We handle everything from leaks, tap replacements and toilets to full bathroom plumbing, pipework, and water pressure issues.
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Yes, we provide a responsive service for urgent plumbing problems in Hull and surrounding areas.
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We use a combination of experience and detection tools to trace leaks behind walls or under floors quickly and accurately.
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It could be due to old pipework, a faulty valve or sediment build-up. We’ll diagnose the issue and recommend a fix.
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We aim to attend as soon as possible, usually within 24 hours, depending on availability and the urgency of the issue.
Need-to-Knows Before You Book
Got a question about how we work, where we travel to, or what to expect when booking with us? You’re in the right place. We’ve covered all the practical bits, from quotes to call-outs, so you know exactly what to expect before we even step through the door.
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Yes, all of our quotes are free and come with no obligation. We usually arrange a home visit first to provide an accurate estimate.
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Just head to our Contact page, fill in the form, or give us a ring, we’ll get back to you quickly to arrange a date.
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We cover Hull, East Yorkshire and North Lincolnshire, if you're not sure, just ask.
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Yes, all of our engineers are Gas Safe registered and trained to current regulations, with years of experience behind them.
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Finance options may be available depending on the service, just ask and we’ll let you know what’s possible.
